FlyerTalk Forums - View Single Post - Hotel canceled Starhot (employee) reservation [Update: issue resolved]
Old Jan 28, 2008, 2:18 pm
  #11  
tyn
 
Join Date: Feb 2005
Posts: 466
If the reservation was guaranteed and you have a confirmation, they cannot cancel it.

They can only appeal to you as a colleague and ask you to change the date due to unexpected high occupancy (and it better be above 91% if I remember the policy right from my Starwood days).

Last edited by tyn; Jan 28, 2008 at 2:24 pm
tyn is offline