I recently tried to book exit row seats with JAL using my AA Plat status and was told by 3 different res agents that I did not qualify.I e-mailed JAL cs and two days later recieved a reply that my initial seat request would be granted and an apology for the "misunderstanding". I do give JAL some slack as they are fairly new to OW, but I wish there was some consistency in applying the OW rules by all members.