Originally Posted by
sadhakim
I dont quite understand your question.. as a diamond member you get a club room if they have club rooms. They had club rooms both nights but they wanted me to pay for it on one night, either way it doesnt matter since GoldPassport sorted that out, thats not the complaint...
Your 1st post never said you were Diamond, only that they said you were NOT Diamond.
The upgrade, even for Diamonds, is subject to availability, I think. Also, is it necessarily applicable in non-US properties? I don't think so.
In any case, I would certainly not complain over matters such as these.