I received a letter from UA today with some sad news (I have no scanner, so I'll put in excerpts).
<font face="Verdana, Arial, Helvetica" size="2">...effective July 20, 2001, we will be discontinuing the United Connection software.</font>
For those wondering when the funtionality problems would be solved, I guess the answer is never.
They specifically mentioned that it's most likely not good news since the ability to hold a reservation isn't on united.com 'right now' but they say they are 'working hard to add the features that are important to you'. Plus, to those who receive the letter, they're doing a one-time special bonus of 2,000 miles for booking and completing a trip by Sept. 15 on united.com (it does not say it has to be your first web booking ever). If there is enough interest, I will type in the letter's full contents.
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Regards,
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Anna