Hi All,

Quick Question: On a recent itinerary the fare went down from 900 to $800. SO I called to refare and was told I'd be mailed a $100 travel voucher. About a day and a half later the fare went down again to $650 and I called and was told I would receive a travel voucher for $150. Ok Great. My question is that I've recieved the $150 voucher almost two weeks ago and the initial $100 voucher never arrived. Have people had trouble refaring when they refare twice in say one week or very quickly after the first refare?
My concern is that the initial refare is sent off to chicago and if another refare comes in before they've had a chance to process the first refare, they basically only do the second refare. Is my assumption true? Also, who do I contact to follow up? 1K res said I should try customer relations...but I don't really understand why I'd call them....
Any thoughts/help you can provide would be awesome.
Thanks!