Thread: Cars at HNL
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Old Nov 29, 07, 2:14 pm
Join Date: Nov 2007
Location: LAX
Programs: Marriott Lifetime Titanium, AA Lifetime Gold, United Premier Silver, Hertz President's Circle
Posts: 180
I'm Emerald with National and picked up a car from them at HNL earlier this month. I wasn't pleased with the service one bit. My car wasn't ready and I had to wait 20 minutes for them to wash it. The girl at the canopy in the lot was doing homework and seemed to be bothered that she had to stop to help me too. Even the return was messed up. They didn't have anyone outside to take the car back so I had to walk inside to the counter and wait in line.

I rented a Jeep Wrangler for $200 less than I could have gotten it from Hertz, but I was tempted several times to walk over to their canopy and see what they had available because I wasn't on "island time" yet, and the wait was really getting to me.
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