Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,037
Tfung,
Thanks for your eloquent statement.
That is what two different agents told me. The fare rules applies to ALL mileage and certificate upgrades including ALL SWU's (old and new).
Of course, any agent can override the rules if he or she wants.
Of course, it looks like my opinion is pretty worthless to some since I have never used or touched a SWU.
William