Originally Posted by
chriswufgator
Ya, I agree, you have to watch out for the properties that unilaterally redefine the word "upgrade". I have had that argument before as well.
Before booking through FHR, you should try and check the hotel's website to get the breakdown of what the different room categories are, and then book the exact category directly under the one you want to get upgraded to. You have to pay attention to distinctions like "bay-view" or "city-view" because they will sometimes argue with you that this minor difference equals an upgrade. To me, "upgrade" equals "bigger room" or "club floor", period.
All that said, FHR is wonderful and I find that we get upgraded far more often than not, not to mention the real value in free breakfasts for the whole stay plus whatever amenity or resort credit you get in addition. I really don't think it's a 'scam'.
Every time I've booked a FHR room I've specifially asked about what the upgrade "path" is for the rooms to make sure that the upgrade would justify the FHR rate. At the Bellagio, for instance, it is only from non-lake to lakeview. If you just book the lakeview there is no upgrade. There is still the breakfast benefit which adds some "real" value. Still, you have to do your due dilligence to make sure you're getting a decent deal. Heck, the $1500 suite upgrade from the $650 room isn't that great a deal if there is a $400 that you can sleep comfortably in and that's what you'd buy without the FHR deal.