"This isn't the way counterterrorism is supposed to work, but it's happening everywhere. It's a result of our relentless campaign to convince ordinary citizens that they're the front line of terrorism defense. "If you see something, say something" is how the ads read in the New York City subways. "If you suspect something, report it" urges another ad campaign in Manchester, UK. The Michigan State Police have a seven-minute video. Administration officials from then-attorney general John Ashcroft to DHS Secretary Michael Chertoff to President Bush have asked us all to report any suspicious activity.
The problem is that ordinary citizens don't know what a real terrorist threat looks like. They can't tell the difference between a bomb and a tape dispenser, electronic name badge, CD player, bat detector, or a trash sculpture; or the difference between terrorist plotters and imams, musicians, or architects. All they know is that something makes them uneasy, usually based on fear, media hype, or just something being different."
Well, the knew enough to report the bombs in vehicles in London, saving some damage.
"Watch how it happens. Someone sees something, so he says something. The person he says it to -- a policeman, a security guard, a flight attendant -- now faces a choice: ignore or escalate. Even though he may believe that it's a false alarm, it's not in his best interests to dismiss the threat. If he's wrong, it'll cost him his career. But if he escalates, he'll be praised for "doing his job" and the cost will be borne by others. So he escalates. And the person he escalates to also escalates, in a series of CYA decisions. And before we're done, innocent people have been arrested, airports have been evacuated, and hundreds of police hours have been wasted."
No, if he's wrong it's not that he loses his job, if he's wrong people die.
A subtle but nevertheless important distinction.
And his belief that people "always" come forward to report the genuinely suspicious? Oh vey. This is nonsense. Most people ignore things because they don't want to get involved. If they report it then it is their problem. Ignore it and go about your life and it's not.