Originally Posted by
cordelli
...but to me that still doesn't mean you should leave the people who gave you lousy service a bonus.
Notice the word I emphasized. How was the service of the greeter, the bussers, etc. in any way the problem in the OP's situation? What
people gave the lousy service? Only the waiter/waitress you say? Hmm. Is it necessary to completely exclude the tip?
Now, I can understand the idea that capitalism in action would be to omit the tip completely. Then, the others who split the tips with would notice a pattern in the truly substandard waitstaff and eventually replace them with someone else.
But I'm not going to punish everyone for the action of one person.
Bring the problem to the attention of the mgmt, and drastically reduce your tip. If the mgmt is obtuse or acts defensive instead of understanding, leave no tip then.