Originally Posted by
lofly
J.D. Power and Assoc. surveyed airline passengers this year and they ranked Houston Hobby as the No. one small airport in customer satisfaction. There were 28 questions in the survey.
The following airports were rated Above Average:
Houston Hobby; San Antionio; El Paso; Hartford Bradley, Conn.; Nashville; Boise
These were rated Below Average:
Alburqueque; Burbank, CA; Tulsa; Orange County, CA
Article
http://www.usatoday.com/travel/fligh...airports_N.htm
Interesting.... it's been a few years since I've been through Houston Hobby, but I certainly wouldn't have ranked it as #1. And personally, I like Orange County a lot.