Originally Posted by
BoulderHyattHopper
First off, can I just say, "Fabulous!" I mean Fabulous! Top to bottom, this place did it right...
Okay, Jeff took a vacation day on Friday. We left here early (7AM Dusseldorf time, arriving 7 London time ...) We got to the Hyatt at 8somethingAM... Our room ... on the regency club floor ... was ready for us to check in. How fab was that!!!
They saw Nick and asked if we needed a crib? (it was in our reservation, but as long as they took care of it...) Plus they sent up a full bottle of Shampoo and a full bottle of baby powder for him...
We checked into room 830. Nice, but not big. It was nice. Period. Enough said. Bed nice. Bathroom nice. Nothing incredible, but new and nice and great...
The club was FABULOUS in our opinion...
INCREDIBLE SERVICE! Tatiana is FABULOUS. We did not meet her husband, but he works downstairs... Richard and Rodrigo bent over backward to do everything for Nick. They continued to drag the high chair in and out. They scrubbed it clean. There were a number of sets of families with kids.
We received a diamond amenity without asking ... two LARGE bottles of water and a bottle of red.
It was FABULOUS...
Nice food ...
Breakfast:
Great bread for toast
other bread for toast
strudels
chocolate croissants (okay...)
fruit salad
incredible straw berries
cold cuts
fruit
yogurt
cereal
cucumbers
peppers
tomatos
tea
coffee
yummy oj
During the day:
yummy cookies
Evening:
Champagne (Mercier --- by Moet and Chandon)
Red
White
Mixed Drinks
Beer (Carlsburg)
Chocolate covered strawberried
Chocolate covered orange fruit
pralines
Tomato and Mozzarela appetizer
Other pate
Other appetizers that varied by day
cut up vegetables (celery, carrots, cucumber, peppers)
All day long: (6AM - 11PM):
soda
water with bubbles
water without bubbles
beer
It was a nice location. Easy to walk around with the Bugaboo...
Nick was not too happy with the first crib and they brought up a different one. That has never happened (that Nick has not instantly fallen asleep!) They were fabulous...
Top to Bottom ... FABULOUS!!!
And as a bonus...on our Eurowings flight home (we were supposed to be on a full service LH flight, but after 3 hours they brought in a EW plane ...)
Gisele Bundchen and Leonardo Dicaprio were sitting next to us!!!
Ditto on all counts, and special praise to brilliant GM Michael Gray, who has pulled it all together so well. Those of us who knew him and his special talents at the former Park Hyatt Carlton Tower in Belgravia knew that when he finally found a site for a new Hyatt, it would become a special place indeed, and it has, at every level. The RC staff, both at the desk and in the lounge, are incomparable. Likewise Con and his staff in the bar, the very helpful and knowledgeable concierges, and the genuinely friendly reception staff. Be sure to treat yourself to a bedtime treat of sticky toffee pudding from Montagu's, and pop round the back of the hotel for a cheap and delicious sandwich at the Apulian deli there.
