FlyerTalk Forums - View Single Post - Please post your M&M award booking experience
Old Sep 22, 2007, 12:43 pm
  #90  
Counsellor
 
Join Date: May 1998
Posts: 6,790
- Which route/airline did you book and which class? STR-FRA-NRT and return, Lufthansa, First Class. (Of course, the STR-FRA and FRA-STR legs were in intra-Europe "business" class, only the intercontinental flights were in First.)

- How many pax and how many award miles? One, myself. 180K, but with the SEN 20% discount (Christmas present for US-based Senators) I got 36K rebated for a total of 144,000 miles net.

- How many days/weeks/months did you book in advance? Booked it 10 months in advance.

- Have you been able to book your preferred dates of travel? Yes. Indeed, when (at the last minute - literally the day before departure) I had to change the departure date, LH was able to accommodate on the spot by telephone (calling from FRA on my cell phone as I was boarding to fly somewhere else) for only the €40 change fee.

- Were you happy with the award booking procedure (e.g. online/by phone)? On line. Absolutely delighted. I wish it were that fast, easy, and painless on other programs.

- How often did you have to check/call until you got the seats? Got the award the first time I tried. As to the seats themselves, when I received the confirmation, I noticed they'd booked me into a bulkhead seat. I promptly called LH and asked for 83A. The guy laughed, and said that since the entire upper deck was empty except for me, he thought he could arrange that.
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