FlyerTalk Forums - View Single Post - The "What Could Continental Improve?" Thread
Old Sep 18, 2007 | 12:55 pm
  #70  
rjque
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Originally Posted by BenjaminNYC
Unlimited free changes to restricted revenue tickets? Beyond stupid.
Alaska waives all change fees for its highest level elites. Southwest does it for everyone. On both airlines, the passenger still must pay any applicable difference in fare. This provides an incentive to upfare when it would be beneficial but is not absolutely necessary. As pointed out by CO 1E, it reduces certain fee revenue. Not sure those airlines' business decisions are appropriate here, but I wouldn't call them "beyond stupid."
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