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Old Aug 24, 2007, 6:17 pm
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100,000miler
 
Join Date: Jul 2000
Location: AC Million Miler & long time SE; StarwoodPlat for 10+ yrs & lifetime Gold; Hilton Honours Diamond; IC Ambassador; AMEX Plat;Avis Presidents Club; Airmiles GOLD; and just about everything else!
Programs: aeroplan & 25+year loyalty
Posts: 3,822
IC Vienna Master Thread [merged]

So I check in to the VIE IC, and I am told to go upstairs to the Lounge to check in....nice touch....., EXCEPT I am told (1) my room is not ready yet and it is 2:30pm, and more importantly (2) that I cannot use the Lounge! WHAT??? Hold the phone I thought I was an AMB member (formerly Royal Amb, I might add). No way, I must pay to use the Lounge! This is outrageous I say to the polite but by the book blonde behind the desk who only smiles.

I find this policy and attitude of IC to be totally unacceptable. No wonder I have decided to walk from this program.
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