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Old May 18, 2000 | 6:01 pm
  #8  
Warrenlm
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Join Date: Mar 2000
Programs: UA 1PMM,AAG; usedtobeelite
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For Charles, compensation varies so much that asking about it never hurts. You can see on these boards where some have gotten miles, vouchers, and certificates just for inconvenience and being decent about it. Don't get dissuaded by subtle sarcasm.

When I "misconnected" once, due to ATC delays, I declined to stay overnight for the next night's departure and instead cancelled my trip and was returned to my origin for free and also granted a full refund of a nonrefundable ticket (I only asked them to waive the change fee). That was on a different carrier though. If you know what you want ask courteously and firmly. Often it is within their power to grant it.
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