So here's a question you probably dont see too often!
All,
I would be appreciative if you could give me any knowledge on a situation I am experiencing.
Background:
As some of you know from the 'Lost Bags' thread, BA lost my bag for a week last month when I was flying AMS-> LHR -> DEN, and after a week I got my bag back, but unfortunately all of my clothes were moldy/wet/ruined and even after dry cleaning still needed to be tossed out. My total loss for this (replacement cost) is more than the J ticket price that I paid for the flight.
Now here is the rub. I just got my AMEX bill and they want payment (those crazies!), and since I have not heard word one from BA on compensation I don't feel even remotely like paying them for the ticket. I'm not the type of person to skip on a bill, but paying for them to ruin my property just angers me. Anyway, if they compensate me, I have no problem in paying - I just haven't heard anything from them (I miss real Customer Service!)
Anyway, I called AMEX and they said they would start the process of speaking to BA as I am a 'unsatisfied customer' and not to pay until I hear back from AMEX. Fair Enough.
Finally my question to you good people.
Since I have disputed this charge due to their negligence with my property, do you think BA might cancel or deny me boarding on 2 already booked (and paid) J flights that are upcoming?
Would they do that?
Thanks,
Bronco.