Old Jul 26, 07, 5:26 am
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: A3*S, LH, SQ, BA, IHG Spire AMB, HH Gold, Marriot Silver
Posts: 4,844
Originally Posted by fradoc View Post
This is quite interesting. Just a lazy agent or policy?
Not sure but would give them the benefit of a doubt and say lazy agent maybe or they really want to fill those Y seats for miles as this is rubbish value for us. I mean fine if they want to offer their own metal first but if they basically have no award availability on SE Asia routes in C over a 4 week timeframe than offer me something else in the requested class of service. Maybe just bad luck.

OTH, I once had an agent (M&M) that got very snappy when I declined the offer of LH operated flights for SIN-FRA-SIN (LH779/778) and said I would rather fly SQ. She just stated "What's wrong with LH? ... and there is nothing on SQ. Good Bye." and hung up . A call to a supervisor and a bit shifting of dates got me then the flights I wanted on SQ and an apology.

Last edited by demue; Jul 26, 07 at 10:05 pm Reason: spelling
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