- Which route/airline did you book and which class?
ORD-DTW (UA) DTW-FRA (LH) FRA-ATH (LH) / ATH-FRA (LH) FRA-DTW (LH) DTW-ORD (UA) C class award
- How many pax and how many award miles?
3 pax and 240000 miles
- How many days/weeks/months did you book in advance?
Booked the trip 11 months in advance
- Have you been able to book your preferred dates of travel?
Yes.
- Were you happy with the award booking procedure (e.g. online/by phone)?
I made my reservations through the India Call Center of United. Although it was not the worst experience I did need to "encourage" him to look up alternative routes. He kept telling me that the flights were "sold out"
I once asked about a specific LH flt out of IAD #419 that showed 3 available C award tickets on the ANA tool. He told me no such flight existed
I needed to goad him into checking other cities of departure. Eventually I got my tickets.
- How often did you have to check/call until you got the seats?
I probably spent 6 hours on line researching. Luckily one phone call did it!