FlyerTalk Forums - View Single Post - No more Elite 1 phone #

Oct 9, 2001, 5:03 pm

#6

socalterp

Join Date: Jul 1999

Programs: AA 1MM/Gold, Marriott Gold

Posts: 1,215

My read is that it's not that they're so busy, but that staffing levels have been cut...less people answering the phones.

I had no trouble in the days immediately after Sept 11 changing reservations, but it's been bad for a couple of weeks now.