Old Mar 3, 01, 5:52 pm
2 Million Miler
Join Date: Dec 2000
Location: Milwaukee, WI (Now 3 Million Miler) NWA 120 Segment Gold, CO Plat
Posts: 71
Makes perfect sense. At least, in a large corporate mindset, ruled by bean counters, instead of people that have experience “in the trenches”, anyway. The first thing you want to do when taking over another company is immediately alienate their best customers, because “it looks good on paper”. I mean, how good of a customer can they possibly be if there is no chance of ever collecting any more money from them for annual membership fees to the club, right? http://www.flyertalk.com/forum/wink.gif http://www.flyertalk.com/forum/confused.gif
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