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Old Jul 18, 07, 8:38 am
Starwood Lurker
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by GUWonder View Post
And who is it that identifies what is a "standard room", the hotel itself? ...
Yes. We say that in the Terms and Conditions of Membership as well. Besides, who is in the best position to know? The frequent stay program or the actual hotel?

...Does the hotel really want a $50-$100 reimbursement from Starwood for an award booking when the same room can be sold at $200-$400?...
Not sure that this is a real issue or just a perception issue. If a hotel sells 90% of the their room availability, they're going to get the $200 - $400 they would have gotten from SPG anyway, so there is no incentive out there for them to fudge on the numbers of standard rooms.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
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