FlyerTalk Forums - View Single Post - first experience on cathay not good...
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Old Jun 21, 2007, 1:49 am
  #14  
MNAudiS4
 
Join Date: Oct 2006
Location: MSP
Programs: DL DM, Marriott Plat, National Exec Elite
Posts: 1,357
It was not my original flight, that was booked. I think it actually left with 1 open Biz seat they wouldn't give me. Not completely sure. Than they brought me across the airport to get on a china eastern flight that was overbooked, so than we went all the way back to the orig gate and i demanded a bording pass for at least one of the flights later in the day. I had my KVS availability chart up and i said there is at least 1 biz seat on the 430 flight which was 3 hrs later, they would not give me that seat. She did some stuff for 20 minutes, calling people than got me on a flight 2 hrs later. Last row in the middle.

Does anyone have emails for customer service from dragon and cathay?

Thanks
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