FlyerTalk Forums - View Single Post - Mandatory Service Charge at Hyatt Spa
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Old Jun 11, 2007, 2:37 pm
  #7  
sy7
 
Join Date: Jun 2004
Posts: 812
Originally Posted by IK in Seattle
It was on the last page of the brochure in our room last weekend, and I made sure to point it out to my wife so she did not accidentally double tip. My wife, who is somewhat of a spa expert, was not impressed by the treatment at the Tahoe Stillwater spa and told me she is going to stick with our local day spa, and that I should not get her any more Hyatt Spa certificates.
It must have changed recently then (probably due to complaints). I distinctly remember looking over the spa information again after my treatment b/c I was surprised at the 20% mandatory service charge, and not seeing it noted anywhere.
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