Originally Posted by
IK in Seattle
It was on the last page of the brochure in our room last weekend, and I made sure to point it out to my wife so she did not accidentally double tip. My wife, who is somewhat of a spa expert, was not impressed by the treatment at the Tahoe Stillwater spa and told me she is going to stick with our local day spa, and that I should not get her any more Hyatt Spa certificates.
It must have changed recently then (probably due to complaints). I distinctly remember looking over the spa information again after my treatment b/c I was surprised at the 20% mandatory service charge, and not seeing it noted anywhere.