Originally Posted by
SimonsMiles
So I've just looked at the boarding passes I was issued for my flight MCO-xORD-LHR. It shows that my MCO-ORD segment will be delayed - the flight departure time shows 8pm, whereas the flight was scheduled to depart at 7pm. My connection leaves ORD at 9:50pm, and that is also printed on my boarding pass.
This means that I was checked in onto a flight which the person checking me in *knew* I had no chance of making my connection. I checked in at 4pm - I was at the airport early. In addition, I *asked* if there were any problems with the Chicago flight, and I was told that the only problems are with flights to Dallas, Texas.
Now my bag has been checked in, and I'm being told that there is no way to get it off. I have a flight direct to Gatwick with Virgin, but if I can't get my luggage from AA then I clearly can't get on there.
Damn stupid lying check-in lady :-(
-simon
That's not accurate at all. If the inbound flights are delayed, then the outbound flights are often delayed, as well. Her experience may have told her that there was a high chance that the connecting flight would be delayed enough for you to make it (not an uncommon situation by any means).
Should she have told you that there was a problem and that in her opinion you had a good chance of making it, anyway - and then offered you options? Sure. But the fact that she didn't do so doesn't make her a 'damn stupid lying check-in lady'.