Originally Posted by
BigBopper
I got upgraded to a one bedroom last time I was there. Of course it was my honeymoon and my wife was pretty insistent that this was BS.
Lurker,
If they have 3 types of suites than how can one not be a standard suite? *wood is really letting the hotels screw us with this. It's time you crack down on hotels.
I seem to get more suites with my "one category upgrade" at Hilton's the my "best available room, including select suites" at *wood. There is truly something wrong with this!
Sorry that you feel that way, but there are no standard suites at this property. If you got one - even if pressure had to be applied to get it - then it was at the good graces of the hotel and not because they were in violation of the Terms and Conditions of Membership.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]