Jeepers Johan; KLM are really being customer centred and going all out to keep your business! (British sarcasm). I know that their loads are amazing at the moment but things change and thats when loyalty counts in particular. Of course they can get you a house or two; a couple of years ago KLM actually sent me one in the post for helping out on a flight so they are quite wrong about this. 5000 miles is paultry; BMI give you 20000 just for taking out a credit card and 5000 miles does not exactly get you far! They give out 9000 miles as a bonus regularly for flying a few sectors. Its quite ridiculous.