Originally Posted by
wahoohfd
I just called the Retention Dept., and when I asked for a retention bonus, they said they had nothing to offer. I charge about $2,500 -- $3,000 per month. But they did say I could call back later. Seems like they don't value my membership.
Please let us know how your follow-up call goes.
I'm planning on calling myself after this month's statement is issued, and am curious what to expect.
The posts here make it sound like the retention offers are arbitrary, which seems odd. Surely annual spending levels have something to do with it??