FlyerTalk Forums - View Single Post - NW Domestic First Class - Worst in the industry???
Old Mar 24, 2004, 7:55 pm
  #16  
kidvintage
 
Join Date: Mar 2004
Location: Santa Ana -SNA
Programs: NW Platinum Since The beginning of Platinum- NW Million Miler
Posts: 227
Have you been to the LAX WC? It's a joke....

I have been there. A few years ago, a group of 38 colleagues and I got together and told one of the WorldClub bosses that we would all sign up with 3-year memberships if they would extend the LAX WC hours to cover the MEM-MSP-DTW "red-eye" departures that used to leave LAX past midnight. NW agreed. We all signed up.

A year later they readjusted (cutback) the schedule & we could no longer use the club for our "red-eye" departures. We asked for a pro-rated refund because NW reneged on their WRITTEN agreement to extend the hours. NW refused. A few other guys pursued it further & got some TCV's & miles. Kind of left a bad taste in my mouth........

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