FlyerTalk Forums - View Single Post - FAQ: Getting walked: what should happen for a platinum or gold member
Old Mar 15, 2007, 10:26 am
  #12  
sbrower
Original Member
 
Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,410
Actual Marriott T&C

I don't know where the prior poster got the information (it might even be that Marriott has a "marketing" description which doesn't match their actual T&C). However, for elite members (which is what I was referencing) at full-service properties (which is what I meant to be discussing) the actual Terms & Conditions are consistent with what I posted originally, as follows [I added the bold]:
The Ultimate Reservation Guarantee: To be eligible, your Marriott Rewards membership number and a valid credit card number must be part of your reservation. If unable to honor reservation, the hotel will pay for your accommodations that night at a nearby comparable hotel and compensate the member for the inconvenience. Compensation varies by lodging brand (see below):
At Marriott Hotels & Resorts; Renaissance Hotels & Resorts; Marriott Conference Centers; Marriott Vacation Club International; and Horizons by Marriott Vacation Club: Alternative accommodations, plus $200 and 2 free room certificates.
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