Originally Posted by
n5177c
AA got smart about that. Once a ticket agent touches it, AA.com requires you to call in to book it.
Not my experience on another ticket today. Things were changed again, and they are actually going to be flying J instead, and one ticket was purchased for cash. I changed the flights and dates from the original hold while on the phone changing the award ticket. I then logged into aa.com and purchased the ticket online.