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Old Mar 8, 07, 1:58 am
Join Date: Dec 2005
Location: FRA
Programs: LH, Avis, Hyatt, ...
Posts: 4,213
Originally Posted by SenAOI View Post
IMO in FRA the service quality has decreased since the opening in Nov 2004. When I've started my HON career at that time and I visited the FRA FCT the staff has tried to read your wishes from your eyes. Last time when I've been there and sat at the dining-table I asked for some noodles, the DO&Co girl told me: "We have a buffet. You can serve yourself Sir." This has happend twice during the last weeks. So I'm wondering ....
Salve Luigi
Agree, made the same observations. But frankly, I've recognized many pax behaving that bad in the past against the staff in the FCT, that I'm not surprised. I try to be always very polite and friendly and verbally appreciate their servivces. Some of them already know me from many visits, so I usually get, what I want still.
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