Old Feb 12, 07, 2:13 pm
Join Date: Jul 2005
Location: HOU/IAH
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Posts: 188
Question Earthlink TruVoice Promotion Difficulties

I signed up for the NWA Earthlink TruVoice (Earthlink's version of the Internet Phone - Similar to Vonage) Promotion around June last year, and still have not received my SignUp Bonus mileage, nor the month-to-month usage miles.

I have placed 3 calls to the TruVoice Customer Service, each time being promised and escalation to NWA AND a callback. I have received no communications at all. By the the way, EL TV Customer Service is abominable, maybe the worst in the industry, everything is outsourced to the Phillipines.

Anyway, has anyone else who signed up for the Promotion actually received any WP points, or are you experiencing any similar difficulties? Please share your experiences - thanks!


Last edited by IndigoEyes; Feb 12, 07 at 2:13 pm Reason: typo
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