<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by InfreqFlyer:
I have experience with LinkShare, the "middleman" used by GP and many of their online affiliated stores. It is all automated & electronic, but unfortunately LS is notorious for losing and delaying the reporting of online sales back to the site from which they were referred, GP in this case. They do send out monthly "reconciliation" files to their bigger referring sites, which pick up some of the lost data, and this may be part of the basis for the 30-day wait. Anything that doesn't show up in this data from LS probably needs to be manually investigated by the GP customer service department.
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Well. that may explain some things. Like why GP is so quick to manually change points where the wrong amount has been awarded, but makes you wait the 30 days where points are missing altogether. Call me skeptical, but it just seems too "convenient" that all of the big orders at the end of the year got hung up.