FlyerTalk Forums - View Single Post - What benefit do front line staff get from not providing you benefits?
Old Jan 30, 2007, 11:06 am
  #8  
Helena Handbaskets
 
Join Date: Sep 2004
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Originally Posted by bigguyinpasadena
...If management looks upon elites as pains versus gains that disdain seeps down the ranks.
I believe it was the famous hotel manager, Eliza Doolittle, who said, "Disdain their gains, they mainly are just pains."
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