Don't expect much-- especially if you are on an award stay. We booked a 6day ALON at the HWV and were so profoundly disappointed that we stopped booking Hiltons at all and moved all of our point accumulation to Starwood. From the nasty mold in the bathroom to the room service trays left in the hallways for days to the utter indifference of the staff-- including the total lack of compensation when we had to lose a half day dealing with our rental car being several damaged in valet. The grounds are very pretty, but if you expect anything beyond Motel 6 type service, you won't be happy here.