Old Jan 1, 07, 11:13 am
  #20  
johnsmith
 
Join Date: Nov 2001
Location: New York, NY
Posts: 556
Just a follow-up.

I had an extended conversation with the GM of the hotel last week. He didn't attempt to create excuses for the experience I had and said the staff had been extremely stretched in the weeks leading up to the holidays. He returned my points for the stay as well.

He said there had been some sort of strike at the port in Aruba and the materials for the renovations had been delayed in arriving. He's hoping to have the hotel in "westin" shape by mid-January at the latest.

I'm very interested in hearing from anyone who goes down after then--

Also, they are breaking ground on the timeshare property in January also--that should create some interesting promos to travel to Aruba and check out the hotel and the timeshares
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