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Old Oct 6, 01, 7:50 am
  #2  
Standby4321
 
Join Date: May 2001
Location: NWA Platinum, PC Platinum, HH Gold, Radisson elite, Hertz #1 Gold; National Emerald, Wausau, WI
Posts: 1,482
Hopefully, you have a record of your itinerary with flight numbers and dates. A little bit of appreciation in the form of a letter goes a long way. LOTS of people write to COMPLAIN, but not as many bother to note exceptional service when it happens. With the dates/numbers, NWA will be able to find out who the crew was and pass your appreciation along. Believe me, this kind of thing really brightens everyone's day. It has been a demoralizing time for the airline industry and you will be a welcome ray of sunshine.
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