I joined them on 2/8/2001. Till now I have put 3 orders with them for me and 2 for my wife. My first 2 orders didn't ship for 15 days . So I call them and they say that they are out of stock. They do not have courtesy to call me and tell me that. I order 3rd time. I get the items after 15 days. My order status on the web site still says not shipped. I call them , then they say they will update my account and charge my card. No Miles yet. I am not sure when will I receive them.
In my wife's account, nothing was shipped . They call after 30 days to tell that order can not be shipped. No miles here too.
I really doubt how they stay in business with such service.
Thanks.