FlyerTalk Forums - View Single Post - T4 update, Sunday 10 Dec - not good!
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Old Dec 10, 06, 8:35 am
Join Date: May 2005
Location: UK
Programs: BAEC (Gold), Hilton (Gold)
Posts: 4,168
Not only are we the worst place in the world (which I find quite easy to believe), we have the worst staff, the most inefficient system and a company that is totally unaccountable to anybody overseeing it all.

My suggestion would be that the amount of time it takes Pax to get through is monitored. For every pax that takes longer than 10 minutes to get through security, BAA is fined 20. They'd soon speed things up...

BAHumbug is offline