BA Compassion
This was in August, but I just heard the fully story.
A colleague's dad in Sydney was very ill, so she needed to fly back to Australia from London straight away. Dad had a million BA miles, so she rang BA and said can I go back in business on his miles, tomorrow? They said no room, but F is free. So off she went. First class all the way.
She was very appreciative to BA. Dad died, sadly.
James