myersgroup

i had almost 20,000 miles on us air's program. i rarely fly that airline because i am a regular northwest frequent flyer (with lots of miles on that airline). so ok, i don't expect to be treated like royalty on us air, but they basically got rid of my miles because i had not flown in three years (barely).

two emails and one call to customer service got the response i already saw on their site: buy back the miles for 1 cent per mile plus a service fee. nonesense, that's all they are worth! i told them i would never fly us air again if that was their view, and they don't seem to care. how stupid. i was about to book a flight on us air til they gave me this bit of nonsense. any thoughts?

no wonder ya'll hate them!