FlyerTalk Forums - View Single Post - Interessting article in Sueddeutsche Zeitung: Faule Tricks zum Billigtarif
Old Oct 16, 2003, 2:51 pm
  #4  
DLSTR
 
Join Date: Dec 2001
Location: MUC
Posts: 412
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by attorney28:
I am not saying they should not do this at all, but I think their primary focus should be to improve their service and train their staff in order to prevent incidents of bad attitude instead of "hunting" people.
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You are right in saying that improving service and training your staff is important, but I my opinion those people who plain right steal have no right to be protected.

[This message has been edited by DLSTR (edited 10-16-2003).]
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