Originally Posted by CommittedLurker
I left BKK on 11/5, going to ORD, via NRT. We get to NRT fine, and then after 3 hours of delay, our flight is cancelled to ORD. At the last minute, I am put on an AA flight to ORD.
I was booked in C, travelling NF. I had a special meal (Vegetarian) also on UA.
I was instead put in a middle seat bulkhead row in C on AA. During the 11 hour flight, I got to eat 2 rolls and plate of lettuce.
Ouch. My worst transpac experience (recently, at least) was a 12-hour delay, but at least I got the same seat and the same equipment. I think that you got a far worse deal. I would tell the story to CS and see what they say.