Old Oct 26, 06, 8:59 am
Join Date: Oct 2004
Posts: 1,530
The "rules" differ between hotels and it is hard to generalise. But I will try.

Generally charges by entities that are PART of and OWNED by the hotel qualify for points. Charges that are simply collected by the hotel on behalf of a contract service (e.g. tours, spas, florists, shops, golf lessons, ski equipment, etc.) are not elgible.

Hyatt make this a little clearer to understand by showing and asterisk (*) alongside such charges at their US properties. This is not so at their international properties and you have to guess - just like Hilton.

Your room service charges should have been elgible.
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