I made my first request for a LatinPass flight award a few days ago. I was impressed that there was actually someone who promptly answered the phone. I requested a KLM award for November and she took the info and said to check back in a couple of days. If I get it I will be impressed and actually use most of my 2003 allotment of miles. Then, I plan to finish off the account balance in January 2004 on awards and the whole 1,000,020 miles will have been blown. What a great bonus it's been.
I know there is award availability for the flights I want on KLM through Northwest, so I'll see if LatinPass can come through.