Oh ye of little faith. Do you need to be reminded that
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">GlobalPass has been designed and created to avoid the normal problems encountered by current programs and one important feature is the ability for customers to take control of all their own information, from a web browser anywhere in the world.
The mission of GlobalPass is to serve our customers through excellence in service and performance, redemption policies and procedures, member liaison and alliance expansion.</font>
If you are having a problem with GlobalPass, you must simply not have a web browser?