Originally Posted by dlxmax

I realize that some of you may think that I'm being rather unscrupulous here, but I think my actions are warranted in face of the true culprit--United Airlines. Their inflexibility and multi-tiered coach ticket classes only serve to profit them at the customer's disadvantage. Other airlines aren't as immoral as them in this practice, and some are quite accommodating of their customers like Singapore Airlines. I was easily able to cancel my rental car over the net without any penalty fee, United should be the same, especially since this flight is likely to sell-out anyway.