<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by beaubo:
For non-KL\NW awards, you have to fill out a form and wait 5 business days to hear from FD.
In this era of electronics, computers and telecommunications, why is such a cumbersome system still place?
BTW, after waiting the 5 days, the answer to al my CO requests were a resounding NO.</font>
Exactly my experience.I was really happy when they announced that CO joins the party.After two CO flights ( one in a middle seat )and constant NO`s early this year for CO awards I don`t care anymore about CO.Since Gordo is the Messias of the airline industry I guess he needs the seats, especially on the daily 777 from AMS to IAH.I monitor this flight since some months ( cause I assumed that one should get one BF seat out of 48 )and the flight leaves with open seats in C regularly.Have requested it some times, but nada !!
Not to mention the ridiculous time they need to process your request....