FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,412
Did you have a connection? You mentioned "upgrades" -- if you were connecting it's likely that the first segment had plenty of room but the connecting segment did not. Pressing the agent for a real answer or asking another agent (or even calling!) often helps in such situations.